Frequently Asked Questions
πΎ Is the GentleStep Mobility Support Harness suitable for senior dogs?
Yes. GentleStep is designed to provide additional support during everyday movement, making it a practical option for senior dogs or dogs that need a little extra assistance getting around.
π How do I choose the right size?
Choose the size based on your dog's weight:
| Size | Recommended Weight |
|---|---|
| S | 6β12 kg / 13β26 lbs |
| M | 13β18 kg / 29β40 lbs |
| L | 18β28 kg / 40β62 lbs |
| XL | 28β38 kg / 62β84 lbs |
If your dog falls between two sizes, we recommend choosing the larger size for additional room and comfort.
π How does the harness provide support?
The full-body design and top handle give you a convenient way to provide additional assistance when your dog needs help with movement.
It can be useful during short walks, getting up, moving around the home, or getting in and out of the car.
π Is the harness adjustable?
Yes. The harness features adjustable straps that allow you to create a more secure and comfortable fit for your dog.
Always check that the harness is secure without being too tight before use.
π§Έ Is the harness comfortable?
The harness is made from nylon with soft padded sections designed to provide a more comfortable feel during use.
We recommend checking the fit regularly, especially during longer periods of use.
π Can I use it outside the house?
Yes. GentleStep can be used for everyday situations such as short walks, getting into or out of the car, and navigating areas where your dog may need additional assistance.
Always supervise your dog while using the harness.
π¦ When will my order arrive?
Orders are typically processed within 2 business days, followed by an estimated 7β12 business days for delivery.
You'll receive tracking information once your order has shipped.
Delivery times are estimates and may vary depending on your location and carrier.
Why did we create Adam's Paws? β€οΈ
Adam's Paws was created in memory of Adam, a beloved dog who inspired us to create something that could help other dogs and the people who love them.
Our mission is simple: to help dog owners support their companions through their golden years and make the most of every step together.
Every step together matters. πΎ